Terms of service

Terms of Service

Last Updated: May 16, 2026

OVERVIEW

Welcome to Mehboob Masala. Throughout the website, the terms “we”, “us” and “our” refer to Mehboob Masala. We operate this website and store, including all related information, products, tools, and services, to provide you with a smooth and secure shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services online.

By visiting our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using this website, you confirm that you are legally eligible to use our services under the laws of your country or region.

You agree to provide accurate, current, and complete information when placing orders or contacting us. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

We reserve the right to suspend or terminate accounts containing false, misleading, or unauthorized information.

SECTION 2 – PRODUCTS

We make every effort to display product images, descriptions, and details as accurately as possible. However, actual product colors or packaging may slightly vary depending on your device display or product updates.

All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

Placing an order means you are offering to purchase a product from Mehboob Masala. We reserve the right to accept, reject, or cancel any order at our discretion.

Once an order is confirmed, cancellation requests may not always be possible.

If we cancel or modify your order, we will attempt to contact you using the phone number or email address provided during checkout.

Orders are subject to our Refund & Return Policy.

Products purchased from our store are intended for personal use only and not for unauthorized resale.

SECTION 4 – PRICING & PAYMENTS

All prices listed on our website are in Pakistani Rupees (PKR) unless stated otherwise.

Prices may change without prior notice.

We currently offer payment methods including:

  • Cash on Delivery (COD)

  • JazzCash

  • EasyPaisa

You agree to provide accurate billing, shipping, and payment information for all purchases made through our store.

SECTION 5 – SHIPPING & DELIVERY

We aim to deliver orders within the estimated delivery timeframe. However, delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Once the order is handed over to the courier service, shipping responsibility transfers to the delivery provider.

SECTION 6 – INTELLECTUAL PROPERTY

All website content including logos, product names, text, graphics, images, videos, and designs are the property of Mehboob Masala and are protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from our website without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our website may include third-party tools, services, or links that we do not own or control.

We are not responsible for the content, policies, or practices of any third-party websites or services.

Your use of third-party websites is entirely at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify. While Shopify provides the e-commerce platform for our store, all purchases and transactions are made directly with Mehboob Masala.

Shopify is not responsible for any issues related to products, shipping, refunds, or customer support provided by Mehboob Masala.

SECTION 9 – PRIVACY POLICY

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy here:
Privacy Policy

SECTION 10 – CUSTOMER FEEDBACK

If you submit reviews, suggestions, feedback, or comments, you grant Mehboob Masala permission to use, edit, publish, or display such content for marketing or business purposes.

You agree that your submissions will not contain unlawful, abusive, misleading, or harmful material.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, our website may contain typographical errors or inaccuracies related to pricing, product descriptions, promotions, or availability.

We reserve the right to correct such errors and update information without prior notice.

SECTION 12 – PROHIBITED USES

You may not use our website:

  • For unlawful purposes

  • To spread harmful software or spam

  • To misuse our content or services

  • To attempt unauthorized access to our systems

  • To harass, abuse, or harm others

Violation of these Terms may result in suspension or termination of access to our services.

SECTION 13 – TERMINATION

We reserve the right to suspend or terminate access to our services at any time if we believe a user has violated these Terms or misused our website.

SECTION 14 – DISCLAIMER

Our services and products are provided “as available” without guarantees of uninterrupted or error-free operation.

While we strive for accuracy and quality, we do not guarantee that all information on the website will always be completely accurate or up to date.

SECTION 15 – LIMITATION OF LIABILITY

Mehboob Masala shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

SECTION 16 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

SECTION 17 – CHANGES TO TERMS

We may update these Terms of Service at any time without prior notice. Changes become effective once posted on this page.

Continued use of our website after updates means you accept the revised Terms.

SECTION 18 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Mehboob Masala
Email: mehboobmasala1@gmail.com
Phone: +92 339 0997226
Address: Charagh Deen Street, Anaj Bazar, Sukkur, Sindh, 65200, Pakistan