Shipping policy

Shipping Policy

Last Updated: May 16, 2026

Thank you for shopping with Mehboob Masala. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.


Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.


Delivery Time

Estimated delivery time:

  • 3–5 business days for most cities in Pakistan

  • Remote areas may require additional delivery time

Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.


Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before placing your order.

We may occasionally offer free shipping promotions on selected orders or campaigns.


Cash on Delivery (COD)

We offer Cash on Delivery service across Pakistan.

Please ensure your contact number and shipping address are accurate to avoid delivery issues.


Order Tracking

Once your order is shipped, you may receive order confirmation or tracking details through SMS, WhatsApp, email, or phone call where available.


Failed Deliveries

If a delivery attempt fails due to:

  • incorrect address,

  • unreachable phone number,

  • or customer unavailability,

the order may be delayed, returned, or cancelled.


Damaged or Missing Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or missing item, contact us within 24 hours of delivery so we can resolve the issue promptly.


Delivery Coverage

We currently deliver across Pakistan.

For special delivery requests or bulk orders, please contact our support team before placing your order.


Contact Information

If you have any questions regarding shipping or delivery, contact us:

Mehboob Masala
Email: mehboobmasala1@gmail.com
Phone: 0339 0997226
Address: Mehboob Masala, Charagh Deen Street, Anaj Bazar, Sukkur, Sindh 65200, Pakistan